Delivery Information
NOVEMBER 2011 FREE POSTAGE PROMOTION ONLY APPLIES TO UK ORDERS/DELIVERY.
Guaranteed next day delivery (UK)
UK orders for clothing (for footwear please see note!) placed before 3pm Mon-Fri will receive guaranteed next day delivery using the Royal Mail Special Delivery service which will require a signature on delivery.
Orders placed after 3.00pm will not be shipped until the next working day.
Orders placed over Saturday & Sunday (and bank holidays) will be processed the next working day for next day delivery.
Note! UK orders for footwear will be shipped via courier with delivery upto 3 days.
Features and benefits of the Royal Mail Special Delivery service:-
- Guaranteed delivery before 1.00pm
- 99% UK coverage means your item will arrive on time
- Use online tracking to stay in touch with your item
- Ordered items are fully insured
Delivery Charge
All orders with Paris Clothing are subject to a delivery charge as shown below.
Delivery within mainland UK £5.00
Delivery outside of mainland UK, but within Europe £10.00
Delivery to anywhere outside of Europe £15.00
(Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them).
Please note that in the event of an order being sent in more than one dispatch, there will be no additional delivery charge.
Returns Policy
Paris Clothing are confident that you'll be delighted with your purchase, but we offer a no-quibble return policy, any item can be returned within 7 days of receipt , and refunds will normally be processed within 7 working days of the goods being received by us.( refunds are credited less the P&P charge).
All we ask is that you take care of the items, they have to come back in their original packaging, with original labels attached. Please note when trying items on, avoid wearing heavy make-up or perfume as these can spoil a garment and make it unusable and will not be accepted back as a return.
If goods are faulty or damaged, we will of course refund the delivery cost - both to you, and back to us. Naturally , if items are returned for any other reason, then delivery costs are your responsibilty. Please include a copy of your invoice number, along with your name and address, so that we can credit you correctly - the easiest thing here is probably to print out your "order confirmation" e-mail we sent you at the time of your order, and include it with the package. Also take care to package the items so they arrive undamaged.
We recommend using the "Royal Special Delivery Service" when returning goods, as proof of posting and insurance of the items are fully covered should they go missing in the post. Credit card refunds will only be made to the credit card used for the purchase.
Paris Clothing is not liable for the cost of returning items.
Please enclose your receipt or order confirmation e-mail and return to:-
RETURNS DEPARTMENT
Paris Clothing
18 Abbeygate
Grimsby
North East Lincolnshire
DN31 1JY
UNITED KINGDOM
Any queries regarding deliveries dont hesitate to contact us:-
01472 361938 Mon-Sat 9-30 - 17-30
E-Mail: info@paris-clothing.co.uk
PLEASE READ OUR TERMS & CONDITIONS BEFORE MAKING A PURCHASE